Photo Op Photography provided by Indulge Images
Photo Op Schedule and Process:
Check back regularly and note the Schedules are subject to change at any time.
Photography and prints are provided by Indulge Images (http://www.indulgeimages.com) Photo Ops are ready in around 45-60 seconds.
Please understand that a photo op is not a meet and greet, it is a rapidly moving process. It is important you listen for prompts from the line attendants and the photographer to ensure you get the best photo possible. You will be given a "READY" prompt by the photographer before he/she shoots your photo, so please pay attention.
A photo op is a professional photo of you with the celebrity guest you choose. You will get a photo taken under ideal lighting conditions and shot with professional camera equipment. You will receive an 8×10" print of your photo printed on professional dye-sublimation photo printers.
After your Photo Op simply follow the tape stripe on the floor from the Photo Op exit. It will lead you to the print pickup area where you print will be handed to you in about 45-60 seconds. Once you have your print, you do not need to proceed to any more lines at the print pickup area unless you have a Photo Op Add-on such as a digital download or additional print. You may take your add-on ticket to the print station attendant or to photo op sales to have your add-on fulfilled.
Photo Op Tickets:
Tickets Photo op tickets are NOT an admission ticket to the show. A show admission ticket must be purchased in conjunction with the photo op ticket.
Online Photo Op sales end Sunday, September 30th, 2018 at11pm EST. There will be no onsite sales (with the exception being additional and digital prints), so be sure to purchase your Photo Op tickets in advance.
Photo Ops are not refundable.
Turn in online tickets at the Photo Op registration table to exchange for your Photo Op pass.
The queue for photo ops is created approximately 30 minutes prior to the start time of the photo op. Please arrive for your Photo Op 15-30 minutes prior to the Photo Op scheduled time, however, do not arrive more than 30 minutes prior. Arriving too early for your Photo Op will congest the queue entrance and greatly hinder our staff in queuing fans! Boards near the line entrance will list the current photo op line assignments or time for upcoming line assignments. Unofficial
fan created lines will not be honored when official lines are created. Please do not stand around the photo op queue entrance awaiting your line to start as it can great congest the queue entrance and prevent fans who are trying to get into the queue for the currently running photo ops from getting their op. Often times the photo op queue area will fill up entirely, please stay within your assigned line space. If you leave the lines for any reason, we cannot guarantee your place back in line. Only ticketed attendees or those in the photo with them are allowed in the queue area. Parents of underage children may wait in line with them. If you have special needs or are caring for a special needs fan, please speak with our line staff before entering the queue area. Any confirmed line jumping will result in your being moved to the end of the line for that photo op.
We strongly recommend you do not buy or trade photo op tickets second hand from other sellers or attendees. The Photo Op ticket can be redeemed once and only once. Indulge Images and Carolina Fan Expo will not be held responsible in any way for falsified, reproduction, or any second-hand purchasing or trading of tickets. Indulge Images and Carolina Fan Expo will not support, replace, exchange or sell new tickets to those who have purchased or traded their tickets second hand. Indulge Images and Carolina Fan Expo also will not replace, refund or support tickets that have already been scanned and come up previously scanned.
For each ticket purchased you may have two adult fans in the photo. In the case of families, you may have two adults plus three children under 16. If you would like to have more than two adults additional ticket purchases may be required. I.E. If you would like 3-4 adults, 2 total Photo Op tickets must be purchased and used for that photo. If you would like 5-6 adults, 3 total Photo op tickets must be purchased and used for that photo.
Photo Op Etiquette:
Upon entering the photo op room, please have your Photo Op pass ticket out and ready. Have all backpacks, purses, jackets, lanyards or any items you do not want in the photo off and ready to place on the table provided inside. You will not be more than a couple steps from your items.or
Please be respectful of the celebrity guests and other fans in line. Keep hands above the waist.
Be sure to listen for special instructions for each celebrity guest.
NO AUTOGRAPHS, PERSONAL PHOTO OR VIDEO RECORDING DEVICES ARE ALLOWED IN THE PHOTO OP ROOM. In order to ensure the health and safety of the guests as well as other fans, there is absolutely no kissing the
guests or asking to be kissed by them. Attempting to kiss a guest may result in the loss of your photo op without refund.
Glasses often glare or make it very difficult for the photographer to see if you blinked, so please try to remove them if possible. If you cannot remove them please be sure to try and tilt the glasses down away from the lights.
Our photographers watch for blinks however sometimes they are missed. If when you pick up your print and a blink is noticed, please let us know immediately to ensure the guest is still in the room and we will put you back in for a retake.
Be sure to redeem your add-on cards or tickets after picking up your initial physical print. You may do so with our computer tech in the print pickup area OR at photo op sales. If you do not do this your digital download or additional print will not be made available. Due to the size of the image and the complexity of many email addresses, digital downloads are not emailed, however, they are made available to download from our website. Once redeemed, they are uploaded within seconds of redemption and are available continuously via our simple web form and also can be downloaded as many times as needed.
In the event a specific Photo Op is canceled prior to the event, the Photo Op tickets for that specific Photo Op will be refunded. If a Photo Op is cancelled during the event, a refund will be offered or you may exchange your Photo Op at Photo Op sales & redemption during show hours.
Indulge Images and Carolina Fan Expo reserves the right to change pricing at any time.